Book a ticket
- Open Discovery, or follow an event link shared by the organiser.
- Check the date, event time zone, venue, and ticket description. For events with several dates, check which sessions your ticket covers.
- Select the ticket type and quantity. Choose a date if that ticket type asks you to, and complete any required registration fields.
- Sign in or enter your guest email address. Check the ticket subtotal, fee, and total shown at checkout. See how fees work.
- For a free booking, select Get ticket. The organiser controls how many you may claim in that order; one successful public free registration is allowed per email for that free ticket type. For a paid booking, select Continue to payment and complete the provider’s checkout. Wait for Tevo to confirm the booking before closing the page.
A place on the waiting list is not a confirmed ticket. Follow the offer instructions if a ticket becomes available.
Find and save your ticket
Open My tickets to view your bookings. Open the ticket and select Download ticket to keep a copy for entry.
Guest bookings are saved in the browser used for checkout. Keep your ticket email and private ticket link so you can return from another device. If you cannot find a ticket, use Find ticket on My tickets and follow the recovery instructions.
Keep ticket links, codes, and QR images private. Share the public event page when inviting friends.
Use your ticket at the door
- Open the correct ticket or its downloaded copy before reaching the entrance.
- Show its QR code to the event staff. Increase screen brightness if the scanner has trouble reading it.
- Follow the organiser’s entry conditions and attend the dates included in your ticket.
A cancelled or refunded ticket cannot be used for entry. A downloaded copy does not restore a ticket’s validity.
Booking problems
Charged, but no ticket?
Return to the booking confirmation or My tickets and check the order status. Keep the payment reference and contact support if the booking remains unconfirmed. Do not pay again while the first payment is unresolved.
Need a cancellation or refund?
Contact the organiser and Tevo with your booking reference. Requests depend on the event conditions and your applicable rights. Read the refund and cancellation guide for the request process, amounts, and timing.